How does Click & Collect work?Updated 2 months ago
Click & Collect is a quick and convenient way to shop online and pick up in store.
Here’s how it works:
- Choose your store at checkout when placing your order online
Use the store locator at checkout to find your nearest participating AXL+CO store. Tip: You can also check if the item you’re after is available by using the Click & Collect availability tool on the product page. Just enter your postcode or suburb to see nearby store stock. - Order Is Processed
Your order is processed through our online store and once it’s received by the store team, they’ll begin packing it for you. - Ready for Pickup Within 2 Business Hours
When your order is ready to collect, you’ll receive an email and SMS confirmation. If you haven't received this within 2 business hours, please contact the store or us here for further assistance. - Collect In-store
Head into the store with your order confirmation and a valid photo ID to collect your purchase. We’ll hold your order for 14 days from the time you’re notified it’s ready.