Gift Cards
What if I lose my gift card?
We understand that losing a gift card can be frustrating. Unfortunately, for security reasons, we are unable to exchange, refund, or replace lost or stolen gift cards. To help prevent this, we recommend keeping your gift card details safe and...
Can I return an item purchased with a gift card?
Yes, items purchased online with a gift card can be returned within 365 days of purchase , provided they meet our return policy conditions. Please note that all items purchased in-store from 25/06/2026 are eligible for a refund within 30 days for...
Can I use more than one gift card per order?
Currently, our online checkout allows the use of only one gift card per order. If you have multiple gift cards you’d like to combine, please contact us and provide the gift card numbers for each card. We can assist you with merging the balances so...
How do I check my gift card balance?
You can easily check the balance of your AXL+CO gift card online on this page . Simply enter your gift card number and click "Check Balance" which will show the remaining value: Screenshot of gift card balance page If you're having trouble viewing...
I didn’t receive my gift card – what should I do?
What to Expect When a gift card order is placed, two separate emails are sent: The sender receives an order confirmation email The recipient receives a separate email containing the gift card details If the recipient hasn’t received their gift...
How can I purchase a gift card?
You can easily purchase AXL+CO gift cards online here , where we offer a range of gift card values to suit any occasion. In addition to e-gift cards, physical gift cards are also available for purchase in-store at any of our locations. All gift...
How do I use my gift card online?
To redeem your AXL+CO gift card online, simply follow these steps at checkout: Proceed through the checkout until you reach the Payment Methods section. Click on “Add Gift Card”. Enter your gift card code and PIN when prompted. Your gift card...