Payment
Can I use more than one payment method?
You cannot use multiple payment methods to pay for your order, except when combining a gift card with another payment method. If you have a gift card, you can apply its balance at checkout and pay any remaining amount using a single additional...
Why was my payment declined?
If your payment didn’t go through or is showing as rejected, it may be due to one of the following common reasons: Incorrect payment details: Please double-check that your card number, expiry date, CVV, and billing address are entered correctly....
What currency will I be charged in?
All prices on our website are shown and charged in Australian Dollars (AUD). If you’re shopping from outside Australia, please be aware that your bank or payment provider may apply currency conversion fees. We recommend checking with them for any...
I think I’ve been charged incorrectly?
If you believe you’ve been charged incorrectly, we’re here to help! Before contacting us, we recommend checking whether the payment may have failed or is still pending . In some cases - particulary with PayPal payments - funds may be temporarily...
Can I get a refund if an item I purchased is now on sale?
Price Changes & Promotions We understand it can be disappointing if an item you recently purchased is later included in a promotion or reduced in price. Our prices can change over time due to sales events, special offers, and limited time...
What payment methods do you accept?
At AXL+CO, we strive to make your shopping experience as smooth and enjoyable as possible - including when it comes to payment. That’s why we offer a variety of convenient and secure payment options tailored to suit your needs. Currently, you can...